Service Engineer
Does problem solving, working with high tech machines and helping customers excel, makes you excited? Then you are the Service Engineer we are looking for. Even if you don’t fit our requirements but are excited for a new challenge, get in touch. We like bold and ambitious people.
As a Service Engineer you will, after training, work on equipment, designed and installed by VMI Group. You are essential for our customers to get most out of their machines. In this job you will perform inspections and carry out maintenance and calibration work for our customers all over the world. Are you ready to help our customers with trouble shooting, training, and improving the performance of our machines? Then we are excited to meet you and find out if we can welcome you to our Technical Service Support team.
We offer you an extensive training to become an expert in various VMI machines.
Below you find a selection of your responsibilities:
- Maintain VMI equipment;
- Inspect and report the status of the machine;
- Analyze and help to identify lost time with the goal to improve the performance of our machines;
- Perform classroom and on the job training for customer personnel (Operators, maintenance staff and process engineers);
- Help solve acute or lingering problems at the machines, to help our customers get most out of their machines
- Proactive customer advice for possible service or retrofit options
- We expect you to keep up to date with R&D developments by training yourself. We are offering a variety of internal and external training courses to help you do this.
- Willing to travel internationally and be available to participate in our 24/7 remote support schedule.
You will be part of the Technical Service Support (TSS) team and work according to the VMI Global Service vision: “Together with our customers we ensure that VMI solutions have competitive Total Cost of Ownership (TCO), maximum reliability and consistent high quality”.
The TSS team is responsible for all VMI equipment after warranty expiration. Because of the growth of our install base, we are looking for a Service Engineer to expand the team.
We are looking for someone who is preferably experienced in Service at an International level and is willing to travel internationally. It is preferable if you are experienced with industrial machines, camera systems and systems such as Rockwell / Siemens PLC’s, industrial PCs and Fanuc robotics.
- Completed Bachelor degree (HBO) or proven ability to work and act at this level. The education should be in the field of Mechatronics or Electrical;
- Valid driver license;
- Be accurate in reporting;
- Analytic mind / stress resistant / acting as an ambassador for VMI / customer oriented / can-do mentality;
- Flexibility and willingness to be available when customer or VMI needs you;
- Experienced traveler and willing to travel internationally for a maximum period of 4 weeks consecutively;
- Electrical / Mechanical / Software skills.
VMI is a leading, very strong and reliable player in the market worldwide. We develop and produce high-tech, innovative products.
There is plenty of technical knowledge: a great opportunity to expand your knowledge within Engineering. Due to the size of the company, there are plenty of challenges and possibilities to develop and increase your personal growth.
Other important information to mention is:
- Besides an excellent salary, we offer a good work-life balance including a generous leave policy of 40 days off, opportunities for working from home and a flexible work schedule.
- We have generous overtime compensation and allowances when travelling abroad.
- There is an excellent profit-sharing policy.
- An informal, pleasant working atmosphere where we work closely together.
- Training opportunities, access to the VMI Academy (an online learning environment) and internal development paths.
- International opportunities through our offices and customers worldwide.
- Innovation is a key theme within VMI, we spend more than 5% of our annual turnover on R&D to stay ahead in the market.
- VMI offers a vitality program with various activities.
- Do you like to be active? At VMI you can spend your energy at various sports events, often linked to the sponsorship of a good cause.
Are you interested in this vacancy? Then apply directly via the application button at the top of this page. For more information, please contact Noah Smit from the HR department via telephone number 06-33019888.
A screening test is part of the application procedure.